Runbear's team agents, the ones your whole channel can @mention, act on their own by default. Its personal Inbox Agent is the careful one: it drafts your email and never sends it on its own. For a small team that's backwards, since the shared agent is the one updating your CRM. Here are five Runbear alternatives: Dash, Viktor, Lindy, Microsoft Copilot Studio and Dust.
Why teams look elsewhere
Runbear's docs put it plainly: "A team agent acts on its own. It reads a message, runs tools, searches knowledge, and posts a reply." That's the agent Runbear says updates your CRM and creates tickets when a conversation triggers it.
In Runbear's own recipe for CRM updates, the agent sends a Slack DM with the proposed field changes and three buttons: Approve all, Edit and Reject. Whoever builds the agent writes that into its instructions and trigger. In Dash, the same CRM update waits in the thread by default, and any teammate with access to that connection can approve it.
The full list
A write is anything that changes another app: an email sent, a CRM field updated, a ticket closed. Read-only questions don't need a check. Writes are where a wrong answer costs you.
Best for: Small businesses with no IT team that want a person to approve changes to their tools by default
There's nothing to build. Your team asks Dash in Microsoft Teams, Slack, by text or in web chat, and it works across 3,000+ tools, including HubSpot, Google Drive and QuickBooks. Sending email, posting publicly, writing to a CRM and spending money wait for a teammate's OK by default.
Pricing snapshot
Free credits to start with no credit card, then one shared plan for the whole workspace with no per-seat fees.
Dash pricingBest for: Companies on Microsoft Teams or Slack that want to choose, tool by tool, what runs on its own
Each connected tool is set to run automatically or to ask first, and some actions always need approval.
Watch for: Approval is set tool by tool, for each connection.
Pricing snapshot
Billed per workspace, not per seat. Team is $100 a month for 40,000 credits, and the free tier includes up to $100 in credits with no card.
Viktor pricing Compare Dash and ViktorBest for: Slack teams that want an assistant in threads and mentions
Anything with outside impact waits for approval: sending an email, updating a ticket, posting to another channel or publishing a doc.
Watch for: Its pricing page doesn't mention Microsoft Teams.
Pricing snapshot
Billed per active user each month, with credits included.
Lindy pricing Compare Dash and LindyBest for: Microsoft 365 companies with a developer to build and publish agents
You build the agent in Copilot Studio and publish it to Microsoft Teams and Microsoft Copilot. Getting it into Slack goes through Azure Bot Service channels, which Microsoft says takes considerable developer expertise.
Watch for: Approval steps live in agent flows, and multistage approvals are still in preview.
Pricing snapshot
Credit packs are $200 a month for 25,000 credits, billed annually, or $0.01 a credit pay-as-you-go with an Azure subscription.
Copilot Studio licensingBest for: Teams that want to build their own set of custom agents
Your team builds custom agents with its own knowledge and tools, then uses them by mentioning @Dust in Slack or in Microsoft Teams.
Watch for: A workspace admin has to install the Teams integration, and each person needs a seat.
Pricing snapshot
Pro is 30 EUR per seat a month, or 24 EUR billed yearly, with 8,000 credits a month.
Dust pricing Compare Dash and DustHow we researched this guide
Every tool's features and list prices, Runbear's included, are as of October 31, 2026.
Dash is our product, so yes, we put it first.
FAQ
Team is $99 a month, or $79 a month billed annually, for 20,000 credits and 5 builders. Business is $399 a month, or $319 billed annually, for 100,000 credits and 10 builders. Enterprise is custom.
Your agents pause until you top up, unless pay-as-you-go is on, at $0.0048 a credit on Team and Business. Plan credits reset each billing cycle, so unused credits don't carry over.
Free credits to start, no credit card. Add Dash to Microsoft Teams or Slack, connect your tools, and approve each write in the thread.
