Property management, with fewer things to chase.

@Dash what maintenance is still open across all six communities, oldest first, in #maintenance.

Reading the work order report, the shared inbox, and the repair history for each unit.

Eleven work orders are open across six communities:

Camelback 14 is mine. The plumber cancelled twice and I never rebooked him.

Approved. Book a new plumber for Camelback 14 and tell the resident when to expect him.

Booked a plumber for Camelback 14 on Thursday morning, emailed the resident the arrival window, and reassigned the work order to Sam.

• OldestCamelback 1419 days
• Waiting on an owner3 requestsDecide
• Vendor booked5 requestsScheduled

@Dash which units are vacant or expiring in the next sixty days, and where are applications stuck, in #leasing.

Checking unit status in the rent roll, application stages in HubSpot, and tour requests in the shared inbox.

Here is the leasing picture for the next sixty days:

Two of those applications are waiting on my reference checks, not on the applicant.

Approved. Chase the references and send renewal offers to the eight expiring leases.

Emailed the three reference contacts, drafted eight renewal offers with the new rents, and held every offer for Priya to approve.

• Vacant now6 unitsMarket
• Expiring8 leasesRenew
• Stuck applications3 applicantsScreening

@Dash brief us on the Riverbend owner call this afternoon in #owners.

Reading the owner statement, the last three calls, open work orders, and every message from Riverbend.

The Riverbend owner brief is ready:

He asked about the roof quote on the last two calls and we still have not sent the second bid.

Approved. Put both roof bids in the brief before the call.

Added both roof bids to the brief with the price difference and each vendor timeline, and sent it to Maya and Priya.

• Net to owner$18,400Last month
• Open work orders2 requestsExplain
• Likely questionRoof quotePrepare

@Dash pull arrears across the portfolio and draft this week’s follow-ups in #accounting.

Reading resident ledgers in QuickBooks, payment history, and the payment plans we already agreed.

Arrears follow-ups are drafted and waiting for approval:

Three of those residents paid on Friday. The deposit has not cleared the bank yet.

Approved. Drop the three who paid and send the rest.

Removed the three residents who paid, sent thirteen follow-ups, and logged each one against the resident ledger in QuickBooks.

• Outstanding$42,30023 residents
• On a payment plan7 residentsSkip
• Drafted16 emailsApprove