Understand the org chart

Dash builds an org chart from how your team communicates in Slack or Teams. It uses message patterns, channel membership, and activity to figure out who does what and how the team is structured. This helps Dash route questions to the right person, tailor answers by role, and understand who to notify about what.

What Dash infers

For each person in the workspace, Dash estimates:

• Title — their likely job title (e.g. “Senior Engineer”, “Head of Sales”).
• Department — the team they belong to (e.g. Engineering, Sales, Customer Success).
• Role — their functional role in the organization.

These are best guesses based on Slack or Teams activity. They’re useful out of the box, but admins can correct them.

View the org chart

Go to app.dashpup.ai, open the Team page, and select the Org chart tab. You’ll see every person in the workspace with their title and department, plus a badge showing whether the entry was Inferred or Edited. The Org chart tab is only available to admins.

Override an entry

If Dash got someone’s title or department wrong, an admin can correct it by asking Dash in Slack or Teams:

@Dash update Sarah’s title to VP of Operations

@Dash Sarah’s department is Customer Success, not Sales

You can correct a person’s display name, title, role, or department. The correction stays in place as long as Dash’s inference keeps producing a similar result. If inference later detects a significant change (for example, someone clearly moves to a new team), Dash releases the pin and updates the entry automatically. You can also ask Dash to reset any field to let inference drive it again.

Rebuild the org chart

If the team has changed a lot (new hires, departures, role changes), an admin can trigger a fresh inference. Click Rebuild on the Org chart tab, or ask Dash:

@Dash rebuild the org chart

This re-analyzes Slack or Teams activity and updates all inferred entries. Manually edited entries are preserved as long as inference still agrees with the base value that was in place at edit time.

What’s next

• Manage your team to invite, remove, or change roles for workspace members.
• How memory works to understand what Dash remembers about people and preferences.