Understand the org chart

Dash builds an org chart from how your team communicates in Slack or Teams. It uses message patterns, channel membership, and activity to figure out who does what and how the team is structured. This helps Dash route questions to the right person, tailor answers by role, and understand who to notify about what.

What Dash infers

For each person in the workspace, Dash estimates:

• Title — their likely job title (e.g. “Senior Engineer”, “Head of Sales”).
• Department — the team they belong to (e.g. Engineering, Sales, Customer Success).
• Role — their functional role in the organization.

These are best guesses based on Slack or Teams activity. They’re useful out of the box, but admins can correct them.

View the org chart

Go to app.dashpup.ai and open the Org Chart tab under your workspace settings. You’ll see every person in the workspace with their inferred title, department, and role, plus a badge showing whether the entry was inferred or manually edited.

Override an entry

If Dash got someone’s title or department wrong, an admin can correct it:

1. On the Org Chart page, find the person.
2. Click their entry to edit.
3. Update any of: display name, title, role, department.
4. Save. The correction is permanent and won’t be overwritten by future inferences.

You can also ask Dash in Slack or Teams:

@Dash update Sarah’s title to VP of Operations

Rebuild the org chart

If the team has changed a lot (new hires, departures, role changes), an admin can trigger a fresh inference:

@Dash rebuild the org chart

This re-analyzes Slack or Teams activity and updates all inferred entries. Manually edited entries are preserved.

What’s next

• Manage your team to invite, remove, or change roles for workspace members.
• How memory works to understand what Dash remembers about people and preferences.