How Dash's memory works

Dash learns as you work with it. When you tell Dash “pipeline means Stage 3+ deals” or “always include the account manager in renewal summaries,” Dash stores that as a memory and applies it in future conversations. You don’t need to repeat context every time.

What Dash remembers

Dash stores facts, definitions, and preferences that shape how it answers:

• Team definitions. “Pipeline means deals in Stage 3 or later.” “Churn means voluntary churn only.”
• Voice and style. “Match my tone. Short sentences, no exclamation points.”
• Workflow preferences. “Always post the weekly digest to #leadership, never DM.”
• People and roles. “Sarah handles enterprise renewals. Jake owns the ad accounts.”

Dash does NOT store passwords, API keys, or any credentials. It also does not store highly confidential personal information about individuals, including compensation, performance reviews, terminations, health or medical details, legal matters, religious beliefs, political views, criminal history, immigration status, or government identifiers like Social Security numbers.

Where memory lives

Memory is per-workspace, shared across everyone in the workspace. When one person teaches Dash a definition, every teammate benefits from it in their own conversations.

When Dash writes to memory

Dash writes to memory from public Slack or Teams channels and from web conversations at app.dashpup.ai. It never records anything from:

• DMs with Dash — these are private and read-only for memory.
• Private channels — same rule.
• The Chrome extension — Dash watches your screen but does not write to memory from there.

This means you can ask Dash anything in a DM without worrying that it gets stored. Public channels and web conversations are team knowledge; DMs are yours alone.

When Dash reads from memory

Always. Memory is available to Dash in every conversation, regardless of surface. Even in a DM, Dash can read what it’s learned from public channels and apply it to your question.

Ask Dash to remember something

In a public channel or a web conversation, tell Dash explicitly:

@Dash remember that when I say CAC, I mean blended CAC across all paid channels.

@Dash note that our fiscal year starts in April.

Dash will store the fact and confirm. From that point, every conversation in the workspace uses it.

View and manage memory

Go to app.dashpup.ai and open the Memory page. A counter at the top shows how many memories Dash has stored. Use the search field to filter by keyword and find a specific fact quickly. Click Edit to fix a memory that is wrong, Delete memory to remove one that is outdated, or New memory to add a fact yourself.

Memory moderation

Dash runs an automated sweep on stored memories to keep them clean. It removes confidential content and any lines that assert authority or try to override Dash’s instructions. Your facts and behavioral preferences, like “always include the account manager” or “never DM the weekly digest,” are kept. The sweep runs every hour. It doesn’t keep a copy of what it removed, so check the Memory page if you want to see what’s stored now.

What’s next

• Give Dash feedback for the practice of teaching Dash your team’s specific definitions.
• Manage your team to understand roles and who can manage the workspace.